In the movie “Wall-e” the sparkling darling robot Eve, who is very apple-esque if you ask me, queries her new grimy friend, Wall-e, with the question, “Directive?” It was her primary mission to follow her own directive and that was her jumping-off point of engagement. At first, she’s a bit chilly and robotic, but she softens up as the movie proceeds. The whole dang show is adorable.
At Hawaii Medical Service Association, the executives have a directive to give lunch-time lectures about their niche areas in the organization. The electronic sign-up sheet fills up fast and it isn’t because Human Resources puts a mini Quaker granola bar on each seat. Continue reading “Engaging backchannel during presentations”